Self-Assessment: general enquiries

This information applies to England, Wales, Scotland and Northern Ireland.

HMRC Contact Number

Online:

You can find information about Self Assessment on the GOV.UK website at:

Phone:

If you're seeking advice on Self Assessment from HMRC officials, you can contact on below mentioned HMRC contact numbers.

We suggest you to keep National Insurance number and Self Assessment Unique Taxpayer Reference (UTR) ready with you while making a call to HMRC.

LINE HELPLINE NUMBER
Telephone: 0300 200 3310
Textphone: 0300 200 3319
OUTSIDE UK: +44 161 931 9070

Opening Hours:

Day Timings
Monday to Friday 8am to 8pm
Saturday 8am to 4pm
Sunday 9am to 5pm

Contact HMRC via Post: Write to HMRC

You can also write to HMRC at below mentioned address for any kind of Self Assesment related queries except complaints:

Self Assessment
HM Revenue and Customs
BX9 1AS
United Kingdom

It's not required to include a street name, city name or PO box when writing to this address.

Alternatively if you have to make a payment to HMRC under the self assessment system you should address your cheques to their money-handling centre:

HMRC,
Direct,
BX5 5BD,
United Kingdom

Important HMRC Self Assessment Contact Details:

DEPARTMENT CONTACT NUMBER
Payments – UK 0300 200 3401
Payments – international +44 1506 476 066
Order a form – UK 0300 200 3610
Order a form – international +44 161 930 8331
Order a form – fax 0300 200 3611
Self assessment online services – UK 0300 200 3600
Self assessment online services – textphone & minicom 0300 200 3603
Self assessment online services – international +44 161 930 8445
Missed payment enquiries 0300 200 3822

HMRC Contact Details for Tax credits: general enquiries

Online:

Manage your tax credits.

You can easily manage your tax credits through official HMRC Portal. For this, you'll need to have your National Insurance number with you.

This service is the easiest and quickest way to:

  • Tell HMRC about changes to your circumstances.
  • Find out how much you'll be paid
  • Find out when you'll be paid

HMRC App:

HMRC also facilitate customers to use their digital services through their mobile application. All you need is to have a compatible smart phone (android and I-phone). The app is available for free to download from the 'app store' and provides a variety of digital services across HMRC lines of business.

Phone:

LINE HELPLINE NUMBER
Helpline number 0345 300 3900
Hearing and speech impairments (textphone) 0345 300 3909
Agent's priority line 0345 300 3943
OUTSIDE UK: +44 2890 538 192
TAX CREDIT: PAYMENTS 0345 302 1429

Opening Hours:

Day Timings
Monday to Friday 8am to 10pm
Saturday 8am to 4pm
Sunday Closed

Contact HMRC via Post: Write to HMRC

TASK ADDRESS
Posting your new claim for tax credits HMRC Tax Credit Office, Liverpool, L75 1AZ, United Kingdom.
Posting your tax credit renewal forms HMRC Tax Credit Office, Comben House, Farriers Way Netherton, L75 1AX, United Kingdom.
Complaints and changes of circumstance (specify at top of your letter) HMRC Tax Credit Office, Preston, PR1 4AT, United Kingdom.
TAX CREDIT: PAYMENTS HMRC, Direct, BX5 5BD, United Kingdom

HMRC Contact Details for Child Benefit: general enquiries

Online:

In case you're reaching out to inform HMRC about the changes to your family life, you can tell the Child Benefit Office about it through this link:

     Report changes that affect your Child Benefit

You can also use the online service or email to ask a question about your Child Benefit through this link:

     Ask a question about Child Benefit

Webchat:

You can also communicate to HMRC advisers via the GOV.UK website. This service allows you to chat to an HMRC adviser regarding general matters or specific to a child benefit award. Advisers are available to chat. Speak to an adviser now.

Phone:

You can contact child benefit contact number for your queries related to child benefits. You can call Child benefit office or child benefit helpline for information about eligibility, or claiming and stopping Child Benefits.

LINE HELPLINE NUMBER
Telephone 0300 200 3100
Textphone: 0300 200 3103
OUTSIDE UK: +44 161 210 3086

Opening Hours:

Day Timings
Monday to Friday 8am to 8pm
Saturday 8am to 4pm
Sunday Closed

Contact HMRC via Post: Write to HMRC

You can write to HMRC for information about eligibility, claiming and stopping Child Benefit on address mentioned below. Also, you can make request for updating your personal details or make a complaint by writing to HMRC. You should write 'Complaint' on envelop, in case you're sending a complaint to HMRC.

HM Revenue and Customs - Child Benefit Office
PO Box 1
Newcastle Upon Tyne
NE88 1AA
United Kingdom

HMRC Contact Details for Income Tax: general enquiries

Online:

HMRC provides facilitate customers with web-based services as well as their helplines for Income Tax related queries & service requests.

To check your income tax for the current year, visit:

     www.gov.uk/check-income-tax-current-year

To inform HMRC that you have changed your name or address, visit:

     www.gov.uk/tell-hmrc-change-of-details

You can also use online services of HMRC to check:

  • Your tax code.
  • The information HMRC holds about your employment.
  • An estimate of how much tax you'll pay.

Phone:

Call HMRC for help with questions about Income Tax, including:

  • PAYE coding notices.
  • Tax overpayments or underpayments.
  • P800 tax calculations.

You can contact HMRC Income tax - General enquiries using following listed phone numbers. Have your National Insurance number with you when you make a call.

LINE HELPLINE NUMBER
Telephone 0300 200 3300
Textphone: 0300 200 3319
OUTSIDE UK: +44 135 535 9022

Opening Hours:

Day Timings
Monday to Friday 8am to 8pm
Saturday 8am to 4pm
Sunday & Bank Holidays Closed
Best time to call: Phone lines are less busy before 10am, Monday to Friday and less busy on Sundays

Contact HMRC via Post: Write to HMRC

Use this address to communicate to HMRC via post for all Income Tax queries except complaints.

Pay As You Earn and Self Assessment
HM Revenue and Customs
BX9 1AS
United Kingdom

National Insurance: general enquiries

Online:

Phone:

You may need to contact National Insurance phone number for many reasons such as:

  • To check your National Insurance class.
  • Any National Insurance payments related queries.
  • If you have lost your NI number.
  • If you are unable to get your National Insurance number.

LINE HELPLINE NUMBER
Telephone 0300 200 3500
Textphone: 0300 200 3519
OUTSIDE UK: + 44 191 203 7010

If you have a National Insurance number, you should keep it with you when you call.

Department NUMBER
National Insurance enquiries for employees and individuals 0300 200 3500
National Insurance registrations 0300 200 3502
National Insurance deficiency enquiries 0300 200 3503
Newly Self-Employed Helpline 0300 200 3504
National Insurance enquiries for the self-employed 0300 200 3505
National insurance enquiries for non-UK residents 0300 200 3506
Contracted Out Pensions enquiries 0300 200 3507

Opening Hours:

Day Timings
Monday to Friday 8am to 10pm
Saturday 8am to 4pm
Sunday & Bank Holidays Closed
*Closed on Sunday and Bank Holidays

Contact HMRC via Post: Write to HMRC

If you want to write to HMRC regarding a query you may have about National Insurance, then send your post to:

National Insurance Contributions and Employer Office
HM Revenue and Customs
BX9 1AN
United Kingdom

Employers: general enquiries

HMRC helpline Number

Online:

Phone:

Employers can make a call to HMRC contact numbers seeking to get advice on

  • Stakeholder pensions .
  • Student Loan repayments .
  • The Construction Industry Scheme .
  • Apprenticeship Levy.
  • PAYE in real time including:
    • Statutory Sick Pay.
    • Maternity Pay.
    • Paternity Pay.
    • Additional Paternity Pay.

LINE HELPLINE NUMBER
Telephone 0300 200 3200
Textphone: 0300 200 3212
OUTSIDE UK: 03000 523 030
* Keep employer reference number with you when you call to helpline number.

Opening Hours:

Day Timings
Monday to Friday 8am to 8pm
Saturday 8am to 4pm
Sunday & Bank Holidays Closed
*Closed on Holidays - Christmas Day, Boxing Day and New Year's Day

Contact HMRC via Post: Write to HMRC

Write to HMRC to get advice for employers.

National Insurance Contributions and Employer Office
HM Revenue and Customs
BX9 1BX
United Kingdom

More Important HMRC Helpline Numbers for Employers:
Service Phone Timings Postal Address
Employer PAYE and National Insurance: payments Telephone: 0300 200 3401
Outside UK: +44 15 0647 6066
8am to 8pm,
Monday to Friday
8am to 4pm
Saturday
HMRC
Direct
BX5 5BD
United Kingdom
Expatriate employees Telephone: 03000 533 148
Fax: 03000533121
8.30am to 5pm,
Monday to Friday
Charities, Savings and International 3
HM Revenue and Customs
BX9 1AJ
United Kingdom
Confirm an employee tax code Telephone: 0300 200 3300 8am to 8pm,
Monday to Friday
8am to 4pm,
Saturday
9am to 5pm,
Sunday
National Minimum Wage enquiries and complaints Telephone: 0800 917 2368
Telephone: 0800 121 4042
24 hours a day,
days a week
HM Revenue and Customs - National Minimum Wage enquiries
Freepost PHQ1
Newcastle Upon Tyne
NE98 1ZH
United Kingdom
Stationery and forms ordering Telephone: 0300 123 1074
Telephone: 18001 0300 123 1074
8am to 6pm,
Monday to Friday
Support for new employers Telephone: 0300 200 3211
Telephone: 0300 200 3212
Fax: 03000 523 030
8am to 8pm,
Monday to Friday
8am to 4pm,
saturday
National Insurance Contributions and Employers Office
HM Revenue and Customs
BX9 1BX
United Kingdom
Employment related securities Telephone: 03000 550 826 9am to 4pm,
Monday to Friday
For technical enquiries on employment related securities:
HM Revenue and Customs - Employee Shares and Securities Unit
1st Floor, Fitzroy House
Castle Meadow Road
NG2 1BD
Nottingham
United Kingdom

Make advanced assurance requests for EMI:

HM Revenue and Customs - Local Compliance
table1 Company Enterprise
Centre Admin Team S0777
NE98 1ZZ
Newcastle upon Tyne
United Kingdom
Employment status Telephone: 0300 123 2326 8:30am to 4.30pm,
Monday to Friday
HM Revenue and Customs Employment Status Customer Service Unit
S0733
NE98 1ZZ
Newcastle Upon Tyne
United Kingdom

VAT: general enquiries

HMRC Contact Details for VAT

Phone:

Call HMRC for help with general VAT enquiries. Have your VAT registration number and postcode with you when you call.

LINE HELPLINE NUMBER
Telephone: 0300 200 3700
Textphone: 0300 200 3719
OUTSIDE UK:> +44 2920 501 261

Opening Hours:

Day Timings
Monday to Friday 8am to 6pm
Saturday & Sunday Closed
Best time to call: Phone lines are less busy between 8am and 11am, Monday to Friday

Contact HMRC via Post: Write to HMRC

You can send long queries or those with an attachment by post to HMRC on below address:

HM Revenue and Customs - VAT Written Enquiries Team
Alexander House
21 Victoria Avenue
SS99 1BD
Southend-On-Sea
United Kingdom

Department Specific HMRC's VAT Contact Details – Phone Number, Address etc.

Below is a list to summarise the various useful contact details for specific departments within HMRC concerning VAT.

More Important HMRC Helpline Numbers for Employers:
Department Contact Details
VAT: correct errors on your VAT Return Telephone: 0300 200 3700

Opening Time:
8am to 6pm, Monday to Friday
Telephone: 0300 200 3700

Posts:
Correct an error on your VAT Return by sending form VAT652 to:
HM Revenue and Customs - VAT Error Correction Team
Business Tax Operations Unit, Spur F
Gray Fields House, 5 Bankhead Avenue
EH11 4AE
Edinburgh
United Kingdom
VAT: Annual Accounting
Submit forms, change your details, or leave the scheme by writing to:
HM Revenue and Customs - Annual Accounting Registration Unit
Imperial House
77 Victoria Street
DN31 1DB
Grimsby
United Kingdom
Flat Rate Schemes
Submit forms, change your details, or leave the scheme by writing to:
HM Revenue and Customs - Annual Accounting Registration Unit
Imperial House
77 Victoria Street
DN31 1DB
Grimsby
United Kingdom
VAT: insolvency
Send your VAT Return to HMRC if you or your business becomes bankrupt or insolvent.
HM Revenue and Customs - VAT Controller
VAT Central Unit
BX5 5AT
United Kingdom
Option to Tax Unit Telephone: 03000 530 005
Fax: 03000529807

Opening Time:
9am to 5pm, Monday to Thursday
9am to 4.30pm Friday
Posts:
HM Revenue and Customs - Option to Tax Unit
Cotton House
7 Cochrane Street
G1 1GY
Glasgow
United Kingdom
VAT: overseas repayments for non-UK businesses Email :newcastle.oru@hmrc.gsi.gov.uk
Telephone: 03000 545 316
Outside UK: +44 (0) 3000 545 316
Fax: 03000 556 302

Opening Time:
8.30am to 5pm, Monday to Thursday
8.30am to 4.30pm, Friday

Posts:
HM Revenue and Customs - Compliance Centres
VAT Overseas Repayment Unit S1250
Benton Park View
NE98 1YX
Newcastle upon Tyne
United Kingdom
VAT: payment slips Telephone: 03000 519 206

Opening Time:
8am to 4pm, Monday to Thursday
8am to 3.30pm Friday
Closed weekends
VAT: reliefs for disabled and older people Telephone: 0300 123 1073

Opening Time:
8:30am to 5pm, Monday to Friday
Closed weekends and bank holidays

Posts:
Charities, Savings and International 2
HM Revenue and Customs
BX9 1BU
United Kingdom

Construction Industry Scheme: general enquiries

Phone:

If you have got a query about the Construction Industry Scheme, you can call on HMRC contact numbers listed below:

LINE HELPLINE NUMBER
Telephone 0300 200 3210
Textphone: 0300 200 3219
OUTSIDE UK: +44 161 930 8706

Opening Hours:

Day Timings
Monday to Friday 8am to 10pm
Saturday 8am to 4pm
Sunday & Bank Holidays Closed
*Closed on Holidays - Christmas Day, Boxing Day and New Year's Day

If you are making call to HMRC to register as a subcontractor, you'll need your Unique Taxpayer Reference (UTR) when you call.

Contact HMRC via Post: Write to HMRC

For general enquiries about the Construction Industry Scheme or to appeal against a Construction Industry Scheme penalty, you can write to HMRC at this address:

National Insurance Contributions and Employer Office
HM Revenue and Customs
BX9 1BX
United Kingdom

Construction Industry Scheme: Payments

Phone:

0300 200 3401

Opening Hours:

Day Timings
Monday to Friday 8am to 8pm
Saturday 8am to 4pm
Sunday Closed
*Closed on Holidays - Christmas Day, Boxing Day and New Year's Day

Contact HMRC via Post: Write to HMRC

HMRC
Direct
BX5 5BD
United Kingdom

Central Agent Authorisation Team

Use below mentioned address to write to HMRC for an agent code.

Central Agent Maintainer Team
National Insurance Contributions and Employer Office
HM Revenue and Customs
BX9 1AN
United Kingdom

Capital gains tax – Important Contact Numbers

Phone:

You can contact HMRC on below listed contact numbers for general enquiries about Capital Gains tax

You cannot make payments to HMRC using these numbers.

You will require Self Assessment Unique Taxpayer Reference when calling.

LINE HELPLINE NUMBER
Telephone 0300 200 3300
Textphone: 0300 200 3319
OUTSIDE UK: +44 135 535 9022

Opening Hours:

Day Timings
Monday to Friday 8.00am to 8.00pm
Saturday 8.00am to 4.00pm

Contact HMRC via Post: Write to HMRC

HMRC DEPARTMENT ADDRESS
Revenue & Customs Capital Gains Tax Queries.
HM Revenue and Customs.
BX9 1AS.
United Kingdom.

Climate Change Levy

Phone:

Required help with climate change levy general enquiries? You can contact HMRC on these numbers:

LINE HELPLINE NUMBER
Telephone 0300 200 3700
Textphone: 0300 200 3319
Opening times: 8am to 6pm, Monday to Friday (Closed weekends)

Contact HMRC via Post: Write to HMRC

You can make payments or send your returns by post at below mentioned postal address:

HMRC DEPARTMENT ADDRESS
HM Revenue and Customs - Central Collection Unit (CCL) HM Revenue and Customs - Central Collection Unit (CCL)
Alexander House
21 Victoria Avenue
SS9 1 AY
Southend-On-Sea
United Kingdom s

Shares and assets valuation

Phone:

Phone HMRC to get advice about:

  • Unquoted shares (shares of companies which are not quoted, listed or traded on the stock exchange).
  • Intangible assets (for example intellectual property, trademarks, patents, goodwill)
  • Foreign shares
  • Bloodstock
  • Chattels
  • Foreign residential property
  • Boats, aircraft and a range of other assets

LINE HELPLINE NUMBER
Telephone 0300 123 1082
Opening times: 8am to 4pm, Monday to Friday (Closed weekends)

Post

Use below address to Write to HMRC about the valuation of unquoted shares and other assets.

Shares and Assets Valuation
HM Revenue and Customs
BX9 1BJ
United Kingdom

Alcohol duties & warehousing – 0300 200 3701

DEPARTMENT Contact
Alcohol and Tobacco Warehousing Declaration Telephone: 0300 200 3701
Opening times: 8am to 5pm, Monday to Friday
Alcohol duties: payments

Wine and Cider Duty payment/return queries
Telephone: 03000 592 688
Opening times: 8.30am to 4pm, Monday to Friday
Beer Duty payment/return queries &
Beer Duty Direct Debit queries
Telephone: 03000 583 920
Opening times: 9am to 4pm, Monday to Friday
Closed weekends

HMRC Agent Helpline

Only authorised agents can contact HMRC to these numbers.

Department Phone numbers (For Authorized Agents) Helpline Availability
Debt Management
0300 200 3887
8am-8pm Monday-Friday
Self Assessment or PAYE
0300 200 3311
8am-8pm Monday-Friday, 8am-4pm Saturday
Tax Credits
0345 300 3943
Monday-Friday 8am-8pm, Saturday 8am-4pm

HMRC Corporation Tax

HMRC Corporation Tax Helpline
Department Contact Number
General enquiries (UK)
0300 200 3410
General enquiries (international)
+44 151 268 0571
Order corporation tax forms
0300 200 3411
Arrange a group payment
0300 058 3947
Northern Ireland corporation tax office
03000 599 000
Public body enquiries
0300 123 1081
Creative industry tax relief
0300 051 0191

HMRC Campaigns

Campaign Phone Availability Postal Address
My Let Property Telephone: 0300 123 0998
Outside UK: +44 300 123 0998
9.00am to 5.00pm, Monday to Friday HM Revenue and Customs - Individual and table1 Business Compliance
Let Property Campaign
S0790
NE98 1ZZ
Newcastle
United Kingdom
Second Income Telephone: 0300 123 0945
Outside UK: +44 300 123 0945
9.00am to 5.00pm, Monday to Friday HM Revenue and Customs - Individuals and table1 Business Compliance
Second Incomes Campaign S0790
Newcastle
NE98 1ZZ
United Kingdom
National Minimum Wage Telephone: 0300 123 2671
Outside UK: +44 300 123 2671
7.00am to 6.00pm, Monday to Friday HM Revenue and Customs
National Minimum Wage Campaign
SO733
NE98 1ZZ
Newcastle
United Kingdom

Excise: enquiries

Online

Send a general enquiry about excise

Phone:

Call on below number for queries related to alcohol, tobacco, fuel duties, warehousing and moving excise goods.

LINE HELPLINE NUMBER
Telephone 0300 200 3700
Telephone 0300 200 3719
OUTSIDE UK: +44 2920 501 261

Opening hours:

Day Timings
Monday to Friday 8am to 6pm
Saturday & Sunday Closed

Post

Write to HMRC with your questions about alcohol, tobacco, fuel duties, warehousing and moving excise goods.

HM Revenue and Customs - CITEX Written Enquiry Team
Cotton House
7 Cochrane Street
G1 1HY
Glasgow
United Kingdom

Excise Movement and Control System:

Type Phone Availability
General Enquiries Telephone: 03000 575 989 8am to 5pm, Monday to Friday Email your query about the Excise Movement and Control System (EMCS)
emcs.helpdesk@hmrc.gsi.gov.uk
Online Services Telephone: 0300 200 3701
Outside UK: 00 44 3000 575 989
8am to 6pm, Monday to Friday Call HMRC for help with registering, enrolling and logging into the Excise Movement and Control System online service.

Flooding Tax Relief

The tax office understands that you might be struggling financially due to natural disasters like flood, thus HMRC can help you with tax relief and a range of relief packages.

Phone:

Contact HMRC for support if you're facing tax problems due to flood on below number:

LINE HELPLINE NUMBER
Telephone 0800 904 7900

Opening hours:

Day Timings
Monday to Friday 8am to 8pm
Saturday & Sunday 8am to 4pm
*Closed bank holidays

Report fraud to HMRC

online

The tax office understands that you might be struggling financially due to natural disasters like flood, thus HMRC can help you with tax relief and a range of relief packages.

Phone:

Report a fraud to HMRC Phone
Report benefit fraud 0800 854 440
Report suspected tax avoidance 03000 588 993
Report tax evasion or VAT Fraud 0800 788 887
Offshore asset disclosure 0300 322 7012

Gambling Duties

Phone:

Gambling duty Helpline Phone Availability
General Enquiries Telephone: 0300 200 3700 Opening times:
8am to 6pm, Monday to Friday
Closed weekends and bank holidays
Online Helpdesk Telephone: 0300 200 3701
Telephone: 0300 200 3719
Outside UK: +44 2920 501 261

Write to HMRC:

HMRC DEPARTMENT ADDRESS
Machine Games Duty payments HMRC
Direct
BX5 5BD
United Kingdom
Gaming Duty, Bingo Duty, General Betting Duty, Remote Betting Duty and Pool Betting Duty payments HM Revenue and Customs
Excise Processing Teams
BX9 1GL
United Kingdom

Inheritance Tax and probate

HMRC Inheritance Tax Phone Availability Postal Address
Inheritance Tax and probate Telephone: 0300 123 1072
Outside UK: +44 300 123 1072
9.00am to 5.00pm, Monday to Friday Inheritance Tax
HM Revenue and Customs
BX9 1HT
United Kingdom

Inheritance Tax: payments

  • In order to make online payments related to inheritance tax, you'll need to Apply for an Inheritance Tax reference number at least 3 weeks before.
  • You can also send cheques for inheritance tax payments at the below address:

  • HM Revenue and Customs
    St Mungo's Road
    Cumbernauld
    G70 5WY
    Glasgow
    United Kingdom

Non-UK residents: employees, entertainers, landlord

Type Phone Availability Postal Address
Non-UK resident employees Telephone: 03000 533 148
Outside UK: +44 3000 533 148
Fax: 03000 533 121
8.30am to 5pm, Monday to Friday Charities, Savings and International 3
HM Revenue and Customs
BX9 1AJ
United Kingdom
Non-UK resident entertainers Telephone: 03000 547 395
Outside UK: +44 300 054 7395
9am to 5pm, Monday to Friday Charities, Savings and International 1
HM Revenue and Customs
BX9 1AU
United Kingdom
Non-UK resident landlord enquiries Telephone: 03000 516 644
Outside UK: +44 3000 516 644
8.30am to 5pm, Monday to Friday Charities, Savings and International 1
HM Revenue and Customs
BX9 1AU
United Kingdom

Contact numbers for Stamp Taxes Helpline and Orderline

Department Phone Opening Time
Stamp Duty Land Tax 0300 200 3510 8.30am to 5pm, Monday to Friday
Stamp Duty Land Tax: forms ordering 0300 200 3511 8am to 8pm, Monday to Friday
8am to 4pm Saturday
Stamp Duty Reserve Tax 0300 200 3510 8.30am to 5pm, Monday to Friday
Stamp Duty: shares and land 0300 200 3510 8.30am to 5pm, Monday to Friday
Stamp Taxes: online services 0300 200 3600 8am to 8pm, Monday to Friday
8am to 4pm Saturday

Other Important HMRC Contact Numbers:

Important HMRC Contact Number

Department Phone Opening Time
Aggregates Levy 0300 200 3700 8am to 6pm, Monday to Friday
Air Passenger Duty 0300 200 3700 8am to 6pm, Monday to Friday
Annual Tax on Enveloped Dwellings 0300 200 3510 8.30am to 5pm, Monday to Friday
Automatic Exchange of Information: financial institutions 0300 057 6748 9.00am to 4.00pm, Monday to Friday
Card Transaction Programm 0300 123 9272 8.30am to 5.00pm, Monday to Thursday 8.30am to 4.30pm, Friday
Certificate of Tax Deposit scheme 03000 579 978 8am to 4pm, Monday to Friday
Change your address and personal details 0300 200 3300 8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Charities and Community Amateur Sports Clubs 0300 123 1073 8:30am to 5pm, Monday to Friday
Childcare Providers 0345 300 3941 8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Creative Industry Tax Reliefs 0300 123 3440 8am to 4pm, Monday to Friday
Crown Servants abroad: tax enquiries +44 135 535 9022 8am to 8pm, Monday to Friday
8am to 4pm Saturday
Debt collection: confirm the identity of HMRC staff 0300 200 3862 Monday to Friday, 8am to 8pm
Saturday and Sunday, 8am to 4pm
Deferred National Insurance contributions: payments 0300 200 3500 8am to 5pm, Monday to Thursday
8am to 4:30pm Friday
Duty Deferment Scheme 03000 594 243 9am to 12.00pm and 2.00pm to 4.00pm, Monday to Friday
Guardian's Allowance 0300 200 3101 8.30am to 4pm, Monday to Friday
Help using HMRC online services 0300 200 3600 8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Help using VAT online services 0300 200 3701 8am to 6pm, Monday to Friday
High Net worth Unit 03000 547 201 8.30am to 5pm, Monday to Thursday
8.30am to 4.30pm, Friday
Imports and exports 0300 200 3700 8am to 6pm, Monday to Friday
Individual Savings Accounts 0300 200 3300 8am to 8pm, Monday to Friday 8am to 4pm, Saturday
Insurance Premium Tax 03000 200 3700 Monday to Friday, 8am to 6pm
International tax debt 03000 538 932 8:30am to 5pm, Monday to Thursday
8:30am to 4:30pm Friday
Intrastat 03000 594 231 9am to 5pm, Monday to Friday
IR35 0300 123 2326 8.30am to 4.30pm, Monday to Friday
Landfill Tax 0300 200 3700 8am to 6pm, Monday to Friday
Miscellaneous Payments Team 0300 200 3854 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Report Money laundering 0300 200 3700 8am to 6pm, Monday to Friday
National Yachtline 0300 123 2012 24 hours a day, 7 days a week
Non-UK residents: Income Tax and Capital Gains 0300 200 3300 8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Non-UK residents: payment 0300 322 7657 8am to 8pm, Monday to Friday
Northern Ireland Corporate Tax Office 03000 599 000 or 03000 599 001
Offshore disclosure facility 0300 322 7012 8am to 8pm, Monday to Friday
Oil and gas large businesses Fax: 03000 589 780
Online debit and credit card payment support 0300 200 3601 8am to 5pm, Monday to Friday
Business Payment Support Service 0300 200 3835 8am to 8pm, Monday to Friday
8am to 4pm, Saturday and Sunday
Self Assessment Payment Helpline 0300 200 3822 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
Greece Cashflow Helpline 0300 3308 100 8am to 8pm, Monday to Friday
8am to 4pm, Saturday and Sunday
Pension schemes 0300 123 1079 9am to 5pm, Monday to Friday
Pension schemes: contracted out 0300 200 3500 8am to 8pm, Monday to Friday
8am to 4pm Saturday
Pension schemes: forms and returns 0300 200 3600 8am to 8pm, Monday to Friday
8am to 4pm Saturday
Public bodies enquiries 0300 123 1081 9am to 3pm, Monday to Friday
Savings helpline 0300 200 3300 8am to 8pm, Monday to Friday
8am to 4pm, Saturday
The National Claims Office 0300 200 3313 8.30am to 5pm, Monday to Friday
Seafarers: Income Tax 0300 200 3300 8am to 8pm, Monday to Friday 8am to 4pm Saturday
Seafarers: National Insurance 03000 582 419 8am to 4pm, Monday to Friday
National Insurance contributions International Caseworker 0300 200 3500 8am to 8pm, Monday to Friday
8am to 4pm Saturday
Secure Electronic Transfer (SET) 03000 597 222 9.00am to 5.30pm, Monday to Friday
Shares and assets valuation 0300 123 1082 8am to 4pm, Monday to Friday
Self-employed: Income Tax 0300 200 3300 8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Bereavement and deceased estate 0300 200 3300 8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Trusts 0300 123 1072 9am to 5pm, Monday to Friday
National Benefit Fraud Hotline 0800 854 440

Welsh Telephone:
0800 678 3722
Monday to Friday, 8am to 6pm
Spain Benefit Fraud Hotline 900 55 44 40 Monday to Friday, 8am to 4pm local time (GMT +2)
Portugal Benefit Fraud Hotline Telephone: 800 20 86 38 Monday to Friday, 7am to 3pm local time (GMT +1)
Getting out of an avoidance scheme Telephone: 03000 530 435 8.30am to 4pm, Monday to Friday

Tariff Classification Service

For your queries related to Tariff Classification service, you can write a mail to:

Complaints about HMRC:

Online

Phone:

Department Contact Number to make a complaint
Income Tax 0300 200 3300
Tax credits 0345 300 3900
National Insurance 0300 200 3500
Child Benefit 0300 200 3100
VAT, and Customs, International Trade and Excise 0300 200 3700
Employers 0300 200 3200

Contact HMRC via Post

For Income Tax or Self Assessment related complaints, write to:

PAYE and Self Assessment Complaints
HM Revenue and Customs
BX9 1AB
United Kingdom

For National Insurance or employers related complaints, write to:

NIC and EO Complaints
HM Revenue and Customs
BX9 1AA
United Kingdom

Complain about HMRC online services

Online

Post

HM Revenue and Customs - Digital Service Complaints
2nd Floor Accounts Office
Victoria Street
BD98 8AA
Shipley
United Kingdom

Complain about HMRC: serious staff misconduct

To make a complaint to HMRC related to serious staff misconduct, write to

HM Revenue and Customs
PO Box 64353
London
EC3P 3AW
United Kingdom

Fraudulent HMRC emails or text messages

  • Forward suspicious emails to HMRC's phishing team: phishing@hmrc.gsi.gov.uk
  • Forward suspicious text messages to 60599. Text messages will be charged at your network rate.

HMRC Contact details for Software developers

In case you're a software developer having technical specification question about HMRC services, you can send your queries at : SDSTeam@hmrc.gsi.gov.uk

Courier deliveries to HMRC: PO Box and BX postcodes

You can use this HMRC postal address if you're sending a courier to HMRC:

HM Revenue and Customs
Benton Park View
Newcastle Upon Tyne
NE98 1ZZ
United Kingdom

New Computerised Transit System: testing services

Overseas customs and tax administrations: help from HMRC experts

Email Write to:
lynne.shahkarami@hmrc.gsi.gov.uk HM Revenue and Customs - International Relations
Room 3E/08
100 Parliament Street
SW1A 2BQ
London
United Kingdom

Repayments: where to send claim forms

Send completed R40 and R43 forms to this address:

Address
Pay As You Earn
HM Revenue and Customs
BX9 1AS
United Kingdom

Taliadau

Online

Contact Details
Email E-bostiwch eich ymholiadau ynghylch treth at CThEM
gwasanaeth.cymraeg@hmrc.gsi.gov.uk
Phone Ymholiadau cyffredinol ynghylch taliadau: 0300 200 1900
Llinell Gymorth Rheolaeth Dyledion: 03000 534 863
Archebu slipiau talu TAW: 0300 200 3705

Connect with HMRC on Social Media

You can stay in touch and keep up-to-date with all HMRC latest news & major announcements by following them on social media channels & their official blog.

Twitter

Now you can use your twitter handle to reach out to HMRC for general queries & help. Since it's not possible to discuss individual affairs on twitter, please make sure that you do not provide any personal information.

In order to send your queries to HMRC, start your tweet with @HMRCcustomers and then put your query and tweet it.

HMRC's corporate Twitter account @HMRCgovuk
HMRC's Press Office Twitter account @HMRCpressoffice
HMRC customer support on Twitter @HMRCcustomers
HMRC Business Help on Twitter @HMRCBusiness

Facebook

HMRC's Facebook page HMRC's Facebook page

Instagram

HMRC on Instagram The official HMRC Instagram feed - HMRCgovuk.

LinkedIn

HMRC on LinkedIn HMRC's LinkedIn profile.

YouTube

HMRC on YouTube The HMRC YouTube channel.

HMRC blogs

HMRC Working With Tax Agents Blog HMRC working with tax agents.
HMRC digital blog HMRC digital blog.

HMRC WebChat

Over the years, HMRC's services helpdesk lines have been experiencing a high volume of calls. As an alternative HMRC has introduced WebChat services to provide support. HMRC WebChat can be accessed from the GOV.UK portal.

Though, WebChat services for most of the HMRC departments might not able to serve you at the moment. In such case, you may need to contact HMRC offices through other mediums - call, email or post.

Click here for Review


(Overall Score 3.7 /5 Based on 1175 rating)

Related Post

Capital Gains Tax on gold and silver investments in UKCapital Gains Tax on gold and silver investments in UK
Tax on currency trading or Forex gains or binary optionsTax on currency trading or Forex gains or binary options
Stamp Duty Reduction for First Time BuyerStamp Duty Reduction for First Time Buyer
Selling on Amazon UK - Tax Implications & Accounting MistakesSelling on Amazon UK - Tax Implications & Accounting Mistakes
First Time Home Buyers in UK - An Essential GuideFirst Time Home Buyers in UK - An Essential Guide
DNS Accountants Accountants and Advisors Award Winning Accountants

Trending pages

DNS Associates British Accountancy Award
Vouched For DNS Associaes



Other Locations


DNS Accountants Blog


HMRC Offices

Share this post