How to Contact Cashplus: E-mail, Phone, Address, Chat etc.

It is very easy to get in touch with a Cashplus executive. Below mentioned are the necessary details:

  • United Kingdom customer service number: 0330-024-0924
  • If an individual is contacting Cashplus from Abroad the number is: +44-207-153-8940

All the customer care representatives are available via telephone from Monday to Friday, during 8 AM – 8 PM, and can also be contacted on Saturday from 8 AM to 4 PM. Cashplus also has a 24/7 helpline to report loss of card or if the card is stolen; the number is: 0330-024-0924 (this enables a customer to provisionally block his/her card in Online Servicing Account)

For affiliate arrangements or business partnership, individuals can get in touch with Cashplus at partners@cashplus.com and an executive from Cashplus will get in touch in one business day. For media and press enquire, Cashplus can be contacted at cashplus@hellolaunch.co.uk

Furthermore, if an individual needs to raise a formal complaint, he/she can get in touch with Cashplus in two ways:

  • Send a letter to Cashplus: Complaints Department, PO Box 5525, Manchester, M61 0QS; or
  • Send an email to: complaints@cashplus.com

Other details to contact Financial Supervisory body are as follows:

  • Address: Exchange Tower, London E14 9SR
  • Email: complaint:info@financial-ombudsman.org.uk
  • Telephone number: 0800-023-4567 (this number is free to contact from landlines), or 0300-123-9123 (this number is free to contact through certain mobile phone contracts)

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